Terms enrolled. Waitlists handled.
Small-group lessons, term enrolments, squads and adult courses on your own branded site. Parents enrol their children and pay online, and a full class takes a waitlist.
Enrolling families by form, email and bank transfer? Put terms, waitlists and payments in one place.
A term is one enrolment, not ten bookings
Set up a term as the run of a lesson’s weekly dates — every Monday 9:30am preschool lesson this term, say — sold for one price. A family enrols once and their child’s place is kept in each lesson, so you are not chasing ten separate bookings.
Each lesson stays bookable on its own as well, so the same timetable takes a whole-term enrolment, a trial lesson or a catch-up. Short adult courses — six weeks of learn-to-swim, a four-week stroke clinic — are set up as courses, enrolled once for the whole run.
One parent, several children, one enrolment
A parent enrols as many children as they like in one go, naming each one, and pays once. Each child is a record of their own, so your class list shows the children who are actually swimming rather than a parent’s name three times. The children need no email addresses and no logins; the confirmation and reminders go to the parent.
When a class is full
Small classes fill, and that is when the inbox usually starts. On Chocka a family joins the waitlist instead. When a place frees up, the next person is emailed an offer and the place is held for them for a while; if they let it go, it moves to the next. You never keep the list in your head.
Squads, concession cards and memberships
An adult squad can be a monthly membership that covers every session and renews on the member’s card, a card of ten swims for people who come now and then, or both — you choose which sessions each one can be used for. Memberships are on our Grow plan and up.
Cancelling a lesson in a term
If the pool closes and you cancel a lesson that families booked as part of a term, you choose how to make it right: refund each of them their share for that lesson, or add a make-up lesson that they are booked into automatically. Everyone else in the lesson — a drop-in, a concession card, a member — is cancelled the usual way.
Card, bank transfer, or a gift
Card payments go straight to your own payment account, never through Chocka’s. On the paid plans, families who would rather pay by bank transfer see your account details and their own reference, and you mark the payment received when it arrives.
Gift cards are a balance rather than one named lesson, so a grandparent can give swimming and the family spends it on whatever suits — a term, a private lesson or a holiday course.
What Chocka does not do
No skills or level tracking. Chocka does not record which level a swimmer is at, what they have achieved, or when they are ready to move up, and it issues no certificates. Levels are simply the classes you publish, and moving a child up is a new enrolment.
No member app — Chocka is a website that works well on a phone, but there is nothing for a family to download. There is no direct debit: memberships renew on a card, and a bank transfer is recorded by hand when it arrives. Families cannot book their own make-up when they miss a lesson; make-ups are ones you add when you cancel. Multi-staff logins start on Thrive. No point of sale for a swimwear shop.
Questions people actually ask
- Can families enrol for a whole term at once?
- Yes. A term is the run of a lesson’s weekly dates sold for one price, and a family enrols once to keep their child’s place in each. The same lessons can still be booked one at a time, for a trial or a catch-up.
- What happens when a class is full?
- Families join the waitlist. When a place frees up, the next person is emailed an offer and the place is held for them for a while before it moves on to the next.
- Can a parent enrol more than one child?
- Yes, as many as they like in one enrolment, paying once. Each child is a record of their own, with no email address or login needed.
- Does Chocka track swimmer levels or skills?
- No. Levels are the classes you publish, and Chocka does not record a swimmer’s progress or issue certificates. If you rely on that today, keep doing it where you do it now.
- Can families pay by bank transfer?
- Yes, on the paid plans. They see your account details and their own reference, and you mark the payment received when it arrives. Card payments go straight to your own payment account.