A calmer way to book.

Two ways a one-to-one happens

You can publish the times you are open as sessions with a capacity of one. A client books and pays for one the same way they would book any class, and it appears on your schedule.

Or you place the booking yourself, which is how Chocka handles an appointment arranged directly with someone. You add it to their account, and it settles from a package they already hold, from a gift balance, or free if you are comping it. Taking a card at the moment you place it is not something Chocka does yet — payment links are what we are working on for that.

So the package is the product

A block of sessions is sold as a pass: credits, an expiry date and the balance remaining are part of it. Gift vouchers work the same way — a balance the recipient spends on what suits them rather than a ticket to one appointment. Passes are not interchangeable, so you choose which ones are accepted for what.

So the next person knows how to look after them

Nobody should have to explain the shoulder again, or that they like the room warmer, or what you tried last time and how it went. Notes sit against each client as a dated thread, signed by whoever wrote them and newest first — so whoever takes the appointment next walks in with the same picture you would.

It is a thread rather than one box that the next person types over, which is what keeps the history rather than only the latest opinion. Notes stay between you and your admins: a front-desk coordinator does not see them, and neither does the client — they never appear in their account and are left out of the data they can download about themselves.

Reminders, and your own cancellation window

Booking confirmations and session reminders go out automatically, and a client can add a booking to their own calendar from the email. You set how long before an appointment someone can cancel — any time before it starts, or a number of hours before — and that one setting is what every screen shows them.

Questions people actually ask

Can clients book their own appointments online?

They can book a time you have published as a session, and pay for it then. What they cannot do is look at your availability and pick any slot in it — Chocka has no availability calendar, so either you publish specific times or you place the booking yourself. It is the most important thing to know about Chocka for a one-to-one practice.

How does an arranged appointment get paid for?

From something the client already holds: a credit on a package, a gift balance, or free if you comp it. Taking a card at the point you place the booking is not there yet — payment links are what we are working on for it — so for now a new client buys a block or a voucher first. Arranged appointments are available on the flat plans, not on the free one.

Will it sync with my Google or Outlook calendar?

No. Your clients can add their own booking to their calendar from the confirmation, but Chocka does not connect to yours in either direction — it will not know you are busy, and a booking will not appear in your calendar by itself.

Can I keep notes on a client?

Yes — a dated, authored thread rather than one editable box, so the history survives. They are admin-only, never shown in the client’s own account, and left out of the data a client can download about themselves.

Can I sell gift vouchers?

Yes, as a balance rather than one named treatment, so the person who receives it decides what to spend it on. It is redeemed at checkout like any other payment.